At xx88, your privacy is more than a legal obligation — it's our commitment. Find out exactly how we collect, use, and protect your personal information as a member of our platform.
Six core principles that define how xx88 manages and protects the personal data of every Malaysian player.
This Privacy Policy explains how xx88 ("we", "the Platform") collects, uses, stores, discloses, and protects your personal data when you register for and use the xx88 platform in Malaysia.
By registering an xx88 account, you agree to the data protection practices described in this document. We respect every member's privacy and are committed to ensuring your personal information is always protected to the highest available security standards.
This Privacy Policy applies to all xx88 services, including the website, mobile app, casino games, Sports Betting, cricket betting, e-sports, live matches, and all related communications you receive from us.
Xx88 collects only the personal data necessary to deliver our services safely and effectively. We gather only what is strictly required and do not request irrelevant information.
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, IC/passport number, date of birth, gender | Identity verification (KYC), age eligibility |
| Contact Information | Malaysian phone number, email address, residential address | Account communications and notification delivery |
| Financial Information | Bank account numbers, Touch 'n Go, GrabPay, and DuitNow details | Processing RM deposits & withdrawals |
| Usage Data | Game history, betting activity, login records, platform activity | Account security, fraud detection |
| Device & Technical Data | IP address, device type, web browser, operating system | Security, platform optimisation |
| Communication Data | Support chat history, emails, and submitted complaints | Troubleshooting, service improvements |
Xx88 uses collected personal data solely for legitimate, stated purposes. We will not use your data for any other purpose without obtaining your consent first.
Xx88 does not sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. However, there are limited circumstances in which data may be shared:
Xx88 works with carefully selected service providers to support platform operations — including game providers (Pragmatic Play, Microgaming), Malaysian payment processors (FPX and DuitNow gateways), and technology infrastructure providers. All parties are bound by strict confidentiality agreements and may only use your data for the stated purposes.
Xx88 may be required to disclose personal data when mandated by Malaysian law, court order, or directive from a lawful authority. In all such cases, we will endeavour to notify you (where permitted by law) prior to any disclosure.
Xx88 continuously invests in security infrastructure to ensure your personal and financial data is protected at all times. Below are the key security measures we have in place:
Xx88 uses cookies and similar tracking technologies to enhance your platform experience, maintain session security, and analyse website performance. Below are the types of cookies we use:
You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the xx88 platform.
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and best data protection practices, you as an xx88 member have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you. Requests will be fulfilled within 14 business days.
You may request corrections to any inaccurate or incomplete data. Please contact support with the relevant supporting documents.
You may request the deletion of your data, subject to Malaysian legal retention requirements (7 years for financial records).
You may object to the processing of your data for specific purposes such as direct marketing at any time.
You may request your data in a structured, machine-readable format for transfer to another platform.
You may request that xx88 restrict how your data is processed while we review its accuracy or consider your objection.
In the course of its operations, xx88 may need to transfer certain player personal data to servers or service providers operating outside Malaysia. This includes international game software providers and technology infrastructure partners.
In all cases of international data transfers, xx88 ensures that:
Xx88 Services not intended for individuals under the age of 18. xx88 does not knowingly collect or store personal data of minors. Should we discover that a minor's information has been collected, we will promptly delete that information and close the associated account.
If you believe your child or an underage individual has registered an xx88 account, please contact our support team immediately at support@xx88-bangla.net. We will take prompt action to resolve the matter.
Xx88 reserves the right to update this Privacy Policy at any time to reflect changes in law, technology, or our business practices. All changes will be communicated to you through the following means:
Continued use of the xx88 platform after a change notification is considered acceptance of the updated terms. If you disagree with the changes, you may request account closure before they take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how xx88 handles your personal data, please contact our Privacy Team:
Now you know how xx88 safeguards your privacy. Register today and join over 500,000 Malaysian players who trust our platform. Security, fairness, and privacy – three promises we uphold every single day.